Terms of Use

Last Updated: June 9, 2025

Welcome to Birdrock Laboratories (“Birdrock Labs,” “we,” “us,” or “our”). By accessing or using our website (https://birdrocklabs.com), you agree to comply with and be bound by the following terms and conditions of use. If you do not agree to these terms, please do not use our website.

  1. Use of Website

1.1 You must be at least 18 years old or the legal age of majority in your jurisdiction to use our website. By accessing or using our website, you represent and warrant that you are of legal age to form a binding contract with us.

1.2 You agree to use our website for lawful purposes only and in compliance with all applicable laws and regulations.

1.3 You may not use our website in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party’s use and enjoyment of our website.

  1. Intellectual Property

2.1 All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Birdrock Laboratories or its licensors and is protected by copyright, trademark, and other intellectual property laws.

2.2 You may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from our website without the prior written consent of Birdrock Laboratories.

  1. User Content

3.1 You may have the opportunity to submit or post content on our website, such as product reviews or comments. By submitting or posting content, you grant Birdrock Laboratories a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

3.2 You represent and warrant that you have the necessary rights and permissions to submit or post any content you provide, and that such content does not violate the rights of any third party or any applicable laws or regulations.

  1. Links to Third-Party Websites

4.1 Our website may contain links to third-party websites or services that are not owned or controlled by Birdrock Laboratories. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Birdrock Laboratories shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

  1. Limitation of Liability

5.1 To the fullest extent permitted by applicable law, Birdrock Laboratories shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use our website; (ii) any conduct or content of any third party on our website; or (iii) unauthorized access, use, or alteration of your transmissions or content.

  1. Indemnification

6.1 You agree to defend, indemnify, and hold harmless Birdrock Laboratories and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website, your violation of these Terms of Use, or your violation of any rights of another party.

  1. Governing Law

7.1 These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

  1. Changes to Terms of Use

8.1 We reserve the right to modify or replace these Terms of Use at any time in our sole discretion. If we make material changes to these Terms, we will notify you by posting the updated Terms on our website or by other means of communication. Your continued use of our website after any such changes constitutes your acceptance of the new Terms of Use.

  1. SMS Communications

9.1 Consent to SMS Communications
By opting in to receive SMS messages from Birdrock Laboratories, you consent to receive text messages related to our services. Phone numbers collected for SMS consent purposes will not be shared with third parties for marketing purposes.

9.2 Types of SMS Communications
If you have consented to receive text messages from Birdrock Laboratories, you may receive communications such as:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Birdrock Labs at any time.”

9.3 Message Frequency
Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.

9.4 Potential Fees
Standard message and data rates may apply depending on your mobile carrier’s plan. Fees may vary based on whether the message is domestic or international.

9.5 Opt-In Methods
You may opt in to receive SMS communications from Birdrock Laboratories through the following methods:

  • Verbally, during a conversation

  • By submitting an online form

  • By filling out a paper form

9.6 Opt-Out Methods
You may opt out at any time by replying “STOP” to any SMS message you receive. You may also contact us directly at support@birdrocklabs.com to be removed from our messaging list.

9.7 Help
If you are experiencing issues with our SMS service, reply with the word “HELP” for more assistance. You may also contact us directly at support@birdrocklabs.com.

9.8 Standard Messaging Disclosures

  • Message and data rates may apply

  • You can opt out anytime by texting “STOP”

  • For help, text “HELP” or visit our Privacy Policy and Terms of Use

  • Message frequency may vary

  1. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

Birdrock Laboratories 8430 Juniper Creek Lane San Diego, CA 92126 Email: support@birdrocklabs.com

By accessing or using our website, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use our website.